Online Sales Policy
Revived is not currently accepting returns. All sales are final.
Curbside Pickup Policy
We are currently offering free curbside pickup service. At checkout, you will still be asked for your contact information, including your address. You may then select curbside pickup.
All orders will be filled in the order in which they are received. We try to fill orders as quickly as possible, but it often takes us 24 hours to get to your order. Meaning we are not often able to offer same day service. Orders placed on Friday, Saturday, Sunday, or Monday will not usually be available for pickup until Tuesday.
When your order is ready, we will call you to schedule your pickup date and time. If for some reason you are unable to make your scheduled pickup, please call us at 603-965-3527 to reschedule.
Please do not call us after placing your order. We will call you to schedule your pickup after we have processed your order.
Orders placed on the website are for pickup at our location at 2 Island Pond Rd., Derry NH 03038.
We do not currently sell items over the phone.
Our Shipping Policy
We currently offer shipping for a flat fee of $9.95 to the contiguous 48 states via USPS. Not all items are eligible for shipping. Some items are marked in the item description as "Curbside Pickup Only". This may be due to size, weight, or fragility.
We will process orders in the order in which they are received, and items will usually ship within 48 hours or less, except for orders place on Friday, Saturday, or Sunday which will be processed on Monday.
When your order ships you will receive a tracking number via email. Please note that delivery times vary. If you have any questions or concerns about your order please call us at 603-965-3527.
Our Return Policy With Regards to Items Damaged During Shipping
We do not accept returns on shipped orders. If your items arrive damaged, let us know within three days so that we can make things right. We will make sure you receive a replacement or exchange when possible.
We work very hard to package your items with care, but sometimes, unfortunately, issues can still occur during transit. If your order is received damaged, please do the following:
1. Email photos of the damaged item(s) and packaging to firstname.lastname@example.org
2. Someone from the REVIVED team will respond to you within 24 hours, letting you know how to proceed further.
You must save the original damaged item, the original packaging, and the packaging material and contact us within three days.
At this time we don't currently offer shipping outside of the United States, including US Territories.